What is a Support Ticket?

What is Support Ticket?

A support ticket is when you can't find a answer to your question in the knowledge base and you need to have a question resolved. only place a support ticket after you view the knowledge base for the site you are having issues with,

ATTENTION:

Make sure you place the name of the site you're having issues with in your support ticket along with the username you have on that site so that we can locate your profile and address your issue, failure doing that will result in us not being able to address your issue.